"A Home for the Terminally Ill"

Mercy House is a community care shelter which provides a home and a supportive family to people with terminal illnesses who can no longer remain at home. Residents spend their final days surrounded by their loved ones, and the love of Mercy House staff and volunteers. The mission of Mercy House is to unconditionally accept each resident and ensure that they are treated with dignity, respect and compassion.

Residents receive quality care in a home-like environment that includes:

  • 24-hour care as an alternative to nursing home, hospital or at-home care
  • Private bedrooms with cable TV and telephone
  • Home-cooked meals
  • Chapel
  • Open visiting hours for family and friends

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Mercy House of the Southern Tier

Mercy House of the Southern Tier


In Memoriam


Sr. Joanna Monticello

7/18/49 - 1/27/19

Sister Joanna Monticello, MSC, LCSW

It is with a heavy heart that we announce the unexpected passing of Sister Joanna. Sister Joanna joined Mercy House in January of 2016 as Director of Social Work and Spiritual Care. She was a comforting presence to the residents, their families, the staff and volunteers at Mercy House. She will be greatly missed. Please keep Sister and her family as well as the Mercy House Family in your thoughts and prayers as we go through this difficult time.



Mercy House Newsletter


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On behalf of the 275 plus residents whose lives have been impacted by the generosity of our community, we thank you for your continued support to help us make our house a home for those we serve.

Thank you for believing in our mission!

Our Mission

Mercy House will provide a home with an extended family for people with a terminal illness so they can live the final chapter of their journey with dignity and experience the unconditional love of God.

Lourdes Hospice

Hospice at Lourdes is the exclusive provider of Hospice services to the residents of Mercy House. They focus specifically on comfort, dignity, and pain control by responding to needs and wishes of residents and their families.