Our Care Team
Rev. Clarence Rumble
Mercy House was inspired by Father Clarence's experience with a terminally ill family member. His duties as both a Pastor and a caregiver forced him to find a facility to help with the situation. He discovered a home for the terminally ill in Syracuse, NY, that offered a loving environment and dignified treatment for their residents. This ignited a passion to bring this type of community care shelter to the Southern Tier. This vision was brought to reality with the opening of Mercy House in March 2016.
Linda joined the Mercy House project in November of 2014 as co-chair of the fundraising/marketing committee and served on the Board of Directors. She was appointed Executive Director in February 2017. Linda is responsible for managing all operations of Mercy House as well as marketing and fundraising. Linda embodies the “Be the Difference” attitude as the team leader in ensuring the residents and their families receive the best care and hospitality during their time spent at Mercy House. Previously, Linda held the position of Managing Director for Benchmark Global Management Company for nineteen years and traveled across the US in her position.
Amy Roma, RN BSN
Director of Resident Care
Amy joined as Director of Resident Care at Mercy House of the Southern Tier in November of 2016. She received her Bachelor's Degree in Nursing from Bloomsburg University. She had previously worked for the UHS Health Care System for 32 years. Amy's passion has always been to take care of the sick and elderly and finds that she can do both at Mercy House. It is a wonderful home for the terminally ill and she feels privileged to be able to be a part of this very important ministry along with the staff and volunteers.
Volunteer Service Coordinator
Ann joined Mercy House in June of 2017. Serving as the Volunteer Coordinator at Mercy House is definitely a career highlight for Ann. Ann has thirty plus years working for non profit organizations which includes her position as Director of Volunteers at Lourdes Hospital as well as other non profit organizations.
One of Ann's favorite quotes is from Marianne Williamson - "In every community, there is work to be done. In every nation, there are wounds to heal. In every heart, there is the power to do it."
Sister Joanna Monticello, MSC, LCSW
Director of Spiritual Care & Social Work
Sister Joanna, a Missionary Sister of the Most Sacred Heart for the past forty eight years, joined Mercy House in January of 2016 as Director of Social Work and Spiritual Care. Sister previously worked for Lourdes Hospice from 2003 until 2016 as a Licensed Medical Social Worker. Sister Joanna spends time with residents and their families on a daily basis and enjoys listening to all of the many stories and helps them with any spiritual needs. Sister's guiding force in helping to carry out the mission of Mercy House is her community's charism: "to respond to God's love and to make that love present to everyone, everywhere, without limit."
Tess joined the Mercy House team in January of 2018 as Menu and Event Planner. She has a combined background in Culinary Arts, Business and Real Estate. She worked as Corporate Advisor in Production Control at IBM Corporation for 19 years. She purchased Pat Mitchells Inc. in 1995 where she began her career as owner operator of a successful wholesale/retail Ice Cream manufacturing business consisting of numerous retail outlets and a Café/Restaurant. Tess is committed in meeting all the dietary needs of both residents and their families.
Board of Directors
|Treasurer||Robert Gomulka, CPA|
|Secretary||Christopher Roma, Esq|
|Ex-Officio||Anthony R. Paniccia|
|Emeritus||Rev. Clarence F. Rumble|
|Member||MaryAnn Fritsch, RN, MSN|
|Member||Stacie Hansen, RN|
|Member||Rev. Mark Kimpland|
|Member||Julia Miller, MD|
|Executive Director||Linda Cerra|
Resident Care Aides
We take pride in our care
Our Residents receive quality care 24/7 in a home-like environment from our Resident Care Aide Team who is committed to providing compassionate care with dignity, respect and honor. The team goes above and beyond to ensure all residents are comfortable and never alone. They feel blessed to be able to help residents and their families cope with the end of life journey. The entire team is proud to be part of Mercy House, and feel very fulfilled in knowing they are part of this wonderful service for our community.
We are truly blessed with over 200 active volunteers who share their valuable time and talents with our residents each and every day. The volunteers are an integral part of the Mercy House mission. They work side-by-side with staff members to provide loving care to each resident and their family.
Volunteers help with cooking, serving residents' meals, working at the reception desk, cleaning and help with any other tasks as needed.
All volunteers go through a background check and training onsite at Mercy House. Training sessions are provided in each area and volunteers will shadow experienced volunteers before their first shift.
December 2018 – Holiday Volunteers
"Selfless giving unto others represents one's true wealth" Jon M. Huntsman, businessman/philanthropist"
This quote sums up what many of our Volunteers do on a regular basis. However, this Spotlight on Volunteers is recognizing those who give up part of their 4th of July celebration; their Easter Sunday Brunch; their neighborhood's Labor Day picnic; their traditional Thanksgiving Dinner and let's not forget Christmas Day! Each holiday we serve our Residents and their families and friends, a delicious meal complete with all of the fixins' ...... and then some! Holiday after holiday, at least 20 Volunteers spend part of their holiday at Mercy House. On the average, we celebrate with and serve SO friends on these special occasions. Not only are our "Holiday Volunteers" hard at work in the Kitchen --- many are preparing days before behind the scenes making cookies, brownies, pies, pasta salads, casseroles, veggie, and fruit trays---- you get the picture! Thank you to our "Holiday Volunteers" for helping us fulfill our Mission so our Residents and their family and friends feel like they are 'home for the holidays'!